Are you British citizen or moving shortly to the UK?
Order your giffgaff SIM now and we’ll send it your home address anywhere in the world. You’ll also receive £5 bonus credit when you activate your SIM card.
All orders placed in the UK will fly from Royal Mail 1st Class and should be with you by the next working day.
Are you British or moving to the UK?
Order your giffgaff SIM now and we’ll send it to your home address with £5 bonus credit upon SIM activation.
All orders placed in the UK will fly from Royal Mail 1st Class and should be with you by the next working day.
About us
giffgaff UK is a prepaid mobile phone network. Although it operates as an independent company, it belongs to O2 (Telefonica UK Ltd). It currently has over 4 million users and is one of the highest regarded networks among in the UK. Our mission is to not only offer our free giffgaff SIM to our fellow British citizens, but to everyone who has decided to make the move to our country, whether to study, work, or simply to learn English.
We always try to improve year by year to offer you the best service as well as the cheapest and most competitive rates on the market. That’s why we not only do we offer excellent coverage throughout the country, we are convinced that we also have the best mobile tariffs in the UK.
Fast delivery in the UK by the next working day.
Very cheap international rates.
£5 bonus credit on giffgaff SIM activation.
No contracts – No ties.
Free calls to giffgaff SIM numbers.
giffgaff tariffs
The giffgaff tariffs offered by our network are exclusively pay-as-you-go. Goodybags are monthly bundles that include minutes, texts and data. They are designed to simulate a monthly contract but with the advantage that they can be changed or cancelled to another one at the end of each month. Unlike traditional contracts, goodybags are paid for in advance and once activated they last for the next 30 days. During this time, no credit is deducted from your balance.
4G & 5G-ready goodybags
Golden goodybags
2 GB
5 GB
20 GB
26 GB
35 GB
100 GB
100 GB
Unlimited
+ All our plans come with unlimited UK calls and texts.
+ Recurring plans with the flexibility of a no contract. Plus, get more data with our golden plans.
Regular goodybags
1 GB
4 GB
15 GB
25 GB
30 GB
80 GB
80 GB
150 GB
+ All our plans come with unlimited UK calls and texts.
+ Flexible plans to suit your needs. Remember to buy and queue another goodybag before this one ends.
giffgaff tariffs
The giffgaff tariffs offered by our network are exclusively pay-as-you-go. Goodybags are monthly bundles that include minutes, texts and data. They are designed to simulate a monthly contract but with the advantage that they can be changed or cancelled to another one at the end of each month. Unlike traditional contracts, goodybags are paid for in advance and once activated they last for the next 30 days. During this time, no credit is deducted from your balance.
4G & 5G goodybags
Golden goodybags
20 GB |
35 GB |
|---|---|
100 GB |
Unlimited |
+ All our plans come with unlimited UK calls and texts.
Regular goodybags
1 GB |
4 GB |
|---|---|
15 GB |
25 GB |
30 GB |
80 GB |
+ All our plans come with unlimited UK calls and texts.
Knowledge base
There’s nothing random about giffgaff’s name. It comes from a Scottish word meaning “mutual giving”. We define ourselves as a collaborative mobile network with our customers at the heart of what we do. In this network, we are led by our customers, who we call our members. You play a fundamental role both in our decision-making and our company’s strategy.
We also have a very active community, where you’ll always be welcome and able to share your ideas and suggestions to make us even better. With giffgaff, users help other users solve their problems and answer their queries in the different sections of the Community forum.
With more than 10 years’ experience under our belt, we’re a well-established and reliable operator where we always try to improve to offer you the best service as well as the cheapest and most competitive rates on the market. What’s more, as part of the O2-Telefónica group, we offer excellent coverage and service quality across 99% of the country.
It’s super easy to transfer your current number to giffgaff. You just need a PAC code from your old network.
1. Text “PAC” to 65075 from your old SIM (not your giffgaff one).
2. Activate your giffgaff SIM on our activation
page (you’ll be given a temporary number for the time being).
3. Once your SIM is active, pop over to our number transfer page to enter your PAC.
4. When you enter your PAC, you’ll be asked to pick a number transfer day. That day, you’ll have intermittent service from
your old provider and giffgaff up until 9pm.
5. Success. You’ve now moved your number over to giffgaff. Nice one.
A goodybag is a monthly package which includes calls, SMS and mobile data. Unlike traditional contracts, you pay for goodybags in advance and they last for 30 days from their activation date. This means that you have all the benefits of a contract without having any commitment to stay with the network. After 30 days, you can change it for another, cancel it, or allow it to renew automatically.
A goodybag includes:
- Calls to UK mobiles, landlines and call forwarding.
- SMS to UK landlines and mobiles.
- Voicemail (443).
- Mobile data in the UK and EU.
- Calls to personal numbers starting with 070.
- Call to free numbers starting with 0800 and 0808.
A goodybag doesn’t include:
- Calls and SMS to phones outside of the UK.
- Calls to special rate numbers not listed in the list above.
Pay-as-you-go rates
When you don’t have a goodybag, phone calls, text messages and mobile data are deducted from the available credit on your SIM card. Our prices are as follows:
- Calls and text messages between giffgaff numbers are free.
- Calls to UK landline and mobile numbers cost 25p/minute.
- Mobile data costs 10p/MB.
- Text messages to UK numbers cost 10p per message.
International calls
We offer very competitive rates to call numbers abroad. These rates apply to calls to landlines or mobiles abroad when you are in the UK.
The prices are shown in pence per minute (1p=£1.00), include VAT and are charged per full minute.
The person receiving the call is not charged.
Click here to find the price per minute rate for the country you need to call.
Roaming in the EU
Roaming charges in the EU no longer exist, so when you travel to any EU country or selected destination, you can continue using your favourite goodybag rate just like you use them at home.
There is only a roaming cap in our goodybags which are limited to a maximum of 5GB while outside of the UK. Beyond this, there’ll be a charge of 10p/mb.
These are the countries included as part of the EU and selected destinations where you can benefit from data roaming.
If you use your giffgaff SIM outside of these countries, making and receiving calls costs £1/min, sending text messages costs 30p/SMS and browsing £5/MB.
Visit giffgaff.com/activate and follow the steps below.
1. Write the 6-character activation code that is printed on the back of the SIML
2. Enter an email and password to register as a user. The password must be at least 8 characters long, including a number and capital letter. Next, choose a username. Please note that the username cannot be changed once your registration is complete.
3. Select the goodybag that best fits your needs. You can change it each month. To get the £5 gift balance, select the £10 goodybag or higher.
4. Enter your bank details, full name, expiry date and security code to complete the payment. Your bank may also ask you for a password, pin or coordinates to confirm the payment.
5. Your giffgaff SIM is now active and ready to use. Access your Account to find your mobile number. Chesk that your chosen tariff is active and that you have received your gift credit. Finally, in the event that mobile data turns on automatically, you should manually configure your data connection.
To top up your giffgaff SIM, you’ll need to access your Account. From here, select the ‘add credit’ or ‘buy a goodybag’ option and input the amount you wish to top up. There are several payment methods to top up your SIM.
- Use your account balance.
- Bank card. This is the quickest and easiest method and just requires you to input your details.
- Although it’s still not possible to activate your SIM with this payment method, you can use it to top up your balance. Through PayPal, you also have the option to set up automatic payments to get your tariff periodically.
- You can top up your SIM through vouchers found in various shops (in supermarkets, Epay, and Royal Mail).
Once the giffgaff SIM is activated, you have two options to configure data roaming on your device:
a) You can use the automatic option by selecting the data connection that appears on your device when you insert the SIM.
b) You can also activate the connection manually. In order to do this:
- Go to ‘Settings’ on your device and select the ‘Connections’ option.
- In Connections, select the ‘Mobile Networks’ option then ‘Access Point Names’.
- Click ‘Add’ and you will see blank spaces to fill with the following information, ensuring that the rest of the spaces stay blank. Name: giffgaff APN: giffgaff.com, Username: giffgaff, MCC: 234, MNC: 10
- Finally, choose the NPA you just created by pressing the screen above. To use the giffgaff data network, simply disconnect from WIFI.
FAQs
A goodybag is a prepaid tariff that includes minutes, text messages and data. It lasts for 30 days from activation and can be used in the UK as well as EU countries and selected destinations.
You can check your goodybag balance and expiration date in the ‘My giffgaff; section of the website and the giffgaff mobile app.
If you run out of data before your goodybag expires, you can buy the next one at any time. As a prepaid network, if you do not renew then any data that you use will be deducted from your available credit. If you do not have sufficient balance, then you will not be able to continue browsing until you top up your balance. On pay as you go, calls cost 25p/min, texts cost 10p each, and data costs 10p/MB.
If you choose a goodybag package, you will always know the amount you will pay each month and you will also gets lots of minutes and unlimited text messages.
The other option is to top-up your balance with the lifetime prepaid rate. This is a good option for people who use their mobile phone sporadically, as this balance won’t expire until they use it all. Bear in mind that each call costs 25p/min, 10p/SMS and browsing costs 10p/MB. This tariff also allows you to make international calls from the UK.
Making a call abroad from the UK is not included in a goodybag tariff. You would need to add credit to your account. All international calls are charged by the minute, and each country has a different rate.
Goodybag can be used in the EU and selected destinations in the same way you would in the UK and at no extra cost. This means you will be able to make unlimited calls and send unlimited sms to United Kingdom and also to any other EU country and selected destinations at no extra cost. Although you can only use up to 5GB of your goodybag allowance while roaming. Beyond this, there’ll be a charge of 10p/mb while you are out of the UK borders.
If you choose to use your balance rather than a goodybag, your data, calls, and text messages will be charged according to our international rates.
However, if you’re travelling outside the EU and to certain destinations, check out our roaming costs. You’ll have to add credit to your account to use your phone as normal. Happy travels.
If your mobile data does not work, but calls and messages do, there may be a problem with your APN settings. You may need to go to your mobile data settings and enter the details manually:
APN: giffgaff.com
Username: giffgaff
Password: (leave blank)
Proxy: (leave blank)
MCC: 234
MNC: 10
Make sure you don’t confuse ‘proxy’ and ‘MMS proxy’. The first should be left blank and the MMS proxy box should contain: 82.132.254.1.
giffgaff always informs you of your remaining balance after you call or text. But you can also find out by dialing *100# on your mobile phone at any time.
Also, if you have used one of the Goodybag plans, you can check your balance by dialing *100*7#.
FAQs
There’s nothing random about giffgaff’s name. It comes from a Scottish word meaning “mutual giving”. We define ourselves as a collaborative mobile network with our customers at the heart of what we do. In this network, we are led by our customers, who we call our members. You play a fundamental role both in our decision-making and our company’s strategy.
We also have a very active community, where you’ll always be welcome and able to share your ideas and suggestions to make us even better. With giffgaff, users help other users solve their problems and answer their queries in the different sections of the Community forum.
With more than 10 years’ experience under our belt, we’re a well-established and reliable operator where we always try to improve to offer you the best service as well as the cheapest and most competitive rates on the market. What’s more, as part of the O2-Telefónica group, we offer excellent coverage and service quality across 99% of the country.
It’s super easy to transfer your current number to giffgaff. You just need a PAC code from your old network.
1. Text “PAC” to 65075 from your old SIM (not your giffgaff one).
2. Activate your giffgaff SIM on our activation
page (you’ll be given a temporary number for the time being).
3. Once your SIM is active, pop over to our number transfer page to enter your PAC.
4. When you enter your PAC, you’ll be asked to pick a number transfer day. That day, you’ll have intermittent service from
your old provider and giffgaff up until 9pm.
5. Success. You’ve now moved your number over to giffgaff. Nice one.
A goodybag is a monthly package which includes calls, SMS and mobile data. Unlike traditional contracts, you pay for goodybags in advance and they last for 30 days from their activation date. This means that you have all the benefits of a contract without having any commitment to stay with the network. After 30 days, you can change it for another, cancel it, or allow it to renew automatically.
A goodybag includes:
- Calls to UK mobiles, landlines and call forwarding.
- SMS to UK landlines and mobiles.
- Voicemail (443).
- Mobile data in the UK and EU.
- Calls to personal numbers starting with 070.
- Call to free numbers starting with 0800 and 0808.
A goodybag doesn’t include:
- Calls and SMS to phones outside of the UK.
- Calls to special rate numbers not listed in the list above.
Pay-as-you-go rates
When you don’t have a goodybag, phone calls, text messages and mobile data are deducted from the available credit on your SIM card. Our prices are as follows:
- Calls and text messages between giffgaff numbers are free.
- Calls to UK landline and mobile numbers cost 25p/minute.
- Mobile data costs 10p/MB.
- Text messages to UK numbers cost 10p per message.
International calls
We offer very competitive rates to call numbers abroad. These rates apply to calls to landlines or mobiles abroad when you are in the UK.
The prices are shown in pence per minute (1p=£1.00), include VAT and are charged per full minute.
The person receiving the call is not charged.
Click here to find the price per minute rate for the country you need to call.
Roaming in the EU
Roaming charges in the EU no longer exist, so when you travel to any EU country or selected destination, you can continue using your favourite goodybag rate just like you use them at home.
There is only a roaming cap in our goodybags which are limited to a maximum of 5GB while outside of the UK. Beyond this, there’ll be a charge of 10p/mb.
These are the countries included as part of the EU and selected destinations where you can benefit from data roaming.
If you use your giffgaff SIM outside of these countries, making and receiving calls costs £1/min, sending text messages costs 30p/SMS and browsing £5/MB.
Visit giffgaff.com/activate and follow the steps below.
1. Write the 6-character activation code that is printed on the back of the SIML
2. Enter an email and password to register as a user. The password must be at least 8 characters long, including a number and capital letter. Next, choose a username. Please note that the username cannot be changed once your registration is complete.
3. Select the goodybag that best fits your needs. You can change it each month. To get the £5 gift balance, select the £10 goodybag or higher.
4. Enter your bank details, full name, expiry date and security code to complete the payment. Your bank may also ask you for a password, pin or coordinates to confirm the payment.
5. Your giffgaff SIM is now active and ready to use. Access your Account to find your mobile number. Chesk that your chosen tariff is active and that you have received your gift credit. Finally, in the event that mobile data turns on automatically, you should manually configure your data connection.
To top up your giffgaff SIM, you’ll need to access your Account. From here, select the ‘add credit’ or ‘buy a goodybag’ option and input the amount you wish to top up. There are several payment methods to top up your SIM.
- Use your account balance.
- Bank card. This is the quickest and easiest method and just requires you to input your details.
- Although it’s still not possible to activate your SIM with this payment method, you can use it to top up your balance. Through PayPal, you also have the option to set up automatic payments to get your tariff periodically.
- You can top up your SIM through vouchers found in various shops (in supermarkets, Epay, and Royal Mail).
Once the giffgaff SIM is activated, you have two options to configure data roaming on your device:
a) You can use the automatic option by selecting the data connection that appears on your device when you insert the SIM.
b) You can also activate the connection manually. In order to do this:
- Go to ‘Settings’ on your device and select the ‘Connections’ option.
- In Connections, select the ‘Mobile Networks’ option then ‘Access Point Names’.
- Click ‘Add’ and you will see blank spaces to fill with the following information, ensuring that the rest of the spaces stay blank. Name: giffgaff APN: giffgaff.com, Username: giffgaff, MCC: 234, MNC: 10
- Finally, choose the NPA you just created by pressing the screen above. To use the giffgaff data network, simply disconnect from WIFI.
A goodybag is a prepaid tariff that includes minutes, text messages and data. It lasts for 30 days from activation and can be used in the UK as well as EU countries and selected destinations.
You can check your goodybag balance and expiration date in the ‘My giffgaff; section of the website and the giffgaff mobile app.
If you run out of data before your goodybag expires, you can buy the next one at any time. As a prepaid network, if you do not renew then any data that you use will be deducted from your available credit. If you do not have sufficient balance, then you will not be able to continue browsing until you top up your balance. On pay as you go, calls cost 25p/min, texts cost 10p each, and data costs 10p/MB.
If you choose a goodybag package, you will always know the amount you will pay each month and you will also gets lots of minutes and unlimited text messages.
The other option is to top-up your balance with the lifetime prepaid rate. This is a good option for people who use their mobile phone sporadically, as this balance won’t expire until they use it all. Bear in mind that each call costs 25p/min, 10p/SMS and browsing costs 10p/MB. This tariff also allows you to make international calls from the UK.
Making a call abroad from the UK is not included in a goodybag tariff. You would need to add credit to your account. All international calls are charged by the minute, and each country has a different rate.
Goodybag can be used in the EU and selected destinations in the same way you would in the UK and at no extra cost. This means you will be able to make unlimited calls and send unlimited sms to United Kingdom and also to any other EU country and selected destinations at no extra cost. Although you can only use up to 5GB of your goodybag allowance while roaming. Beyond this, there’ll be a charge of 10p/mb while you are out of the UK borders.
If you choose to use your balance rather than a goodybag, your data, calls, and text messages will be charged according to our international rates.
However, if you’re travelling outside the EU and to certain destinations, check out our roaming costs. You’ll have to add credit to your account to use your phone as normal. Happy travels.
If your mobile data does not work, but calls and messages do, there may be a problem with your APN settings. You may need to go to your mobile data settings and enter the details manually:
APN: giffgaff.com
Username: giffgaff
Password: (leave blank)
Proxy: (leave blank)
MCC: 234
MNC: 10
Make sure you don’t confuse ‘proxy’ and ‘MMS proxy’. The first should be left blank and the MMS proxy box should contain: 82.132.254.1.
giffgaff always informs you of your remaining balance after you call or text. But you can also find out by dialing *100# on your mobile phone at any time.
Also, if you have used one of the Goodybag plans, you can check your balance by dialing *100*7#.
giffgaff runs on the 02 network
Copyright 2024 – giffgaff